Privacy Policy
Effective Date: 1 May 2025
Settle Talent Mobility Sdn Bhd (“we”, “us”, or “our”) is committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our services or interact with us.
1. Collection of Personal Data
We collect personal data directly from you and from other sources, including:
Identity Verification Information:
Full Name
National Registration Identity Card (NRIC) or Passport Number
Address
Date of Birth
Contact Information
Document-Related Information:
Type of Documents
Details on the Documents
Purpose for the services requested
Any supporting documents required
Additional Information:
Occupation and marital status
Financial information such as income or income tax particulars
Place of birth
Credit history and transaction history
We may also collect your personal data through:
Our website and online forms
Communications with us via emails, letters, or telephone calls (which may be recorded for quality assurance)
Participation in surveys, competitions, or promotions
Third-party sources and publicly available information
2. Use of Personal Data
Your personal data is used for the following purposes:
To verify the authenticity and legitimacy of submitted documents
To ensure documents are recognized and accepted by relevant authorities
To provide and manage our document attestation services
For internal record-keeping and administrative purposes
To comply with legal and regulatory obligations
To assess your application for our services
To evaluate your financial needs and perform contractual obligations
To respond to your inquiries and resolve disputes
For internal functions such as evaluating the effectiveness of marketing, market research, statistical analysis, and risk management
To prevent fraud and fulfill any regulatory requirements
3. Disclosure of Personal Data
Your personal data may be shared with:
Relevant Authorities: Including embassies, ministries of education, ministries of foreign affairs, and other governmental or accrediting agencies.
Settle Internal Team: Only authorized personnel involved in processing and facilitating the document attestation services.
Third Parties: As necessary for providing our services, including service providers and partners.
We do not sell, rent, or trade your personal data to third parties.
4. Your Rights
Under the PDPA 2010, you have the following rights regarding your personal data:
Right to Withdraw Consent: You may withdraw your consent to data processing at any time.
Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may correct or update your personal data.
Right to Restrict Processing: You may request that we stop processing your data.
Right to Data Portability: You may request that your data be transferred to another data controller.
To exercise your rights, please contact us using the contact information provided below.
5. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data, including:
Secure storage of documents and personal information
Encryption and password protection
Access restrictions for authorized personnel only
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You may control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.
We may also use digital analytics tools to process and analyze attributes associated with your use of our website and services. This information helps us provide better customer support and present targeted or tailored content to you. In the process, we may collect aggregate data, which is group data with no personal identifiers.
7. Retention of Personal Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and internal policy requirements. When personal data is no longer required, we will securely delete or anonymize it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed of how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: help@settlemydocs.com
Phone: +60129763944
Address: Unit A1-36-5, Menara UOA Bangsar, Jalan Bangsar Utama 1, 59000, Kuala Lumpur.